Our Service Guarantees
JC Plumbing Gets the Job Done Right
At JC Plumbing, we know you have a lot on your mind when looking for a plumber to solve your problem, and we want to take some of that stress away by providing you with reliable plumbing repairs and installations. But how do you know that our service is reliable? Simple: we back up all of our services with guarantees of quality, longevity, and your complete and total satisfaction. If any of our services don’t live up to our guarantees, we’ll come to you and set things right as soon as possible.
100% Satisfaction Guarantee
Our most important guarantee is a complete and total guarantee of your full satisfaction. To put it simple, if you aren’t happy with any aspect of the service we provide you with, then we feel as though we haven’t done our job properly.
Our 100% satisfaction guarantee is simple: if you’re not 100% satisfied, we’ll refund the entire cost of your service. Plain and simple. If our plumbers ever smoke or swear in your home, are not drug-tested, do not wear shoe covers, or leave your home without cleaning up when they’re done, you don’t pay for the service. If our repair fails within the first year, we’ll repair it again at no charge to you.
Plumbing Service Guarantees
JC Plumbing believes in standing by the services we provide, and we do that by providing a number of guarantees of quality on every service we provide. This is particularly true for large services which are a substantial investment in your home. When you trust us for one of these large services, we’re going to stand by the work we do and offer you peace-of-mind protection not just for today, but for the long-term future as well.
Whole-House Repiping Guarantee
When we complete a whole-house repiping service, we guarantee we’ll have it done on or before the date we promise. We guarantee our workmanship for a period of 20 years; if at any point your pipes fail during that period of time*, we will repair the failure at no charge. We also guarantee that our piping installations and materials will adhere to all relevant codes in your area. We also guarantee to protect the condition of your home.
Equipment & Fixture Guarantee
We guarantee that the equipment and/or fixtures installed in your home will perform up to the stated standards and specifications. If we install something in your home which fails due to normal use within the first year, we will repair or replace it at no cost to you.
We guarantee that your interior lines will remain clear when we conduct a thorough drain cleaning service on them. In the unlikely event that a new blockage occurs within 90 days after our initial drain cleaning service, we will come to you and re-clean the drain at no cost to you. We will even give you priority service status and send a technician to your home to rectify the problem that same day!
Water Heater Guarantees
We offer a number of additional guarantees specifically for water heater replacement and installation services. We know how big of an investment this is in your home and your daily life, and we want to make sure you’re comfortable, confident, and at peace knowing that our team is taking care of the problem for you. If any thing ever goes wrong, we guarantee we’ll get it fixed.
If your brand new water heater fails within the first year, we guarantee we’ll take care of the issue. We’ll fix it at no cost to you, and even give you $100 in vouchers toward future services as our way of saying we’re sorry for the aggravation we’ve caused you.
Home Comfort Guarantee
We guarantee that our plumbers will be respectful of you and your home. They will be drug tested and will not smoke or swear, they will wear shoe covers, and they will not leave your home without cleaning up after themselves. If we don’t live up to this standard, you won’t pay for the service.
Best Value Guarantee
We guarantee you won’t be able to find an identical water heater solution from a competitor for less. If another company is offering the same product, service, installation, warranties, and guarantees for less, we will pay you the difference, plus a $25 finder’s fee! You’ll never pay more when you work with JC Plumbing.
You depend on your water heater to be safe, solid, and leak-free, and we stand by the products we install. If any water heater tank develop a leak during it’s guarantee period, we’ll remove it and install a brand new water heater tank at absolutely no charge to you. We’re committed to your long-term satisfaction when it comes to our water heater installation services.
*No-failure guarantee does not include damage or failure due to acts of god, riot, war, or any other extraordinary circumstances.